Jon Richard Reviews

At JonRichard.com, any returns, refunds, or exchanges of items bought through the website cannot be processed at any of their in-store concessions. Customers are advised to inspect their products when they receive them for defects or damage. If a defect or damage is found within 30 days, the Customer Care Team should be contacted as soon as possible at customerservice@jonrichard.com with the WEB order number to hand. This returns policy does not affect your statutory rights. Unfortunately, no specific shipping policy was found. If more information is needed, it is recommended to contact their customer service directly.

Jon Richard offers a wide range of products primarily focusing on jewellery and accessories. The product line includes necklaces, bracelets, earrings, rings, and hair accessories. They also offer gift sets which often include combinations of their jewellery items. In addition to their standard collections, they have specific lines such as Mood and Simply Silver. They also offer a variety of bridal jewellery. For those interested in hair care, Jon Richard has a line of specially formulated products for different hair types, including products for straight, wavy, and curly hair, as well as for dry, coarse, or oily hair. They provide products for those seeking volume or smooth and straight hair. The product offerings are constantly updated with new arrivals to keep up with the latest fashion trends.

Jon Richard has a mixed bag of customer reviews. Some customers have praised the quality of the products and the excellent customer service. They have mentioned that the items are beautiful and the delivery is prompt. There are also positive comments about the helpfulness of the manager at the Birmingham branch.

However, there are also negative reviews. Some customers have reported issues with delivery and poor customer service. There are complaints about items not being delivered, parcels being found opened with items either missing or damaged, and lack of response from customer service. Some customers have also reported receiving incorrect or faulty items. Overall, the customer reviews for Jon Richard are varied, with some customers having a great experience and others not so much. It's important to consider these reviews when deciding to purchase from Jon Richard.

Jon Richard has a specific returns policy for items purchased through their website. They are unable to process any returns, refunds, or exchanges of items bought through JonRichard.com at any of their in-store concessions. Customers are advised to inspect their products when they receive them for defects or damage. If a defect or damage is found within 30 days, the customer should contact the Jon Richard Customer Care Team as soon as possible with their web order number to hand. This returns policy does not affect the customer's statutory rights. If a return is necessary, the customer should repackage the goods into their original packaging, complete the form, detach part 1 and enclose it with the parcel, affix the free post returns label to the outside of the parcel, and take the parcel to the Post Office, obtaining a proof of postage. Please note that this information is based on the latest available data and may be subject to change.